Security

ACE Fixings understands that the security of your personal and credit card information is important to you. We also understand that our continued success as a leading online retailer relies on both our ability to offer services to you in a secure manner as well as your responsibility in keeping any access codes or passwords secure.

To assist us in offering these online services in a secure manner, we employ a number of measures, which are described below. These measures allow us, among other benefits, to properly authenticate your identity when you access our services and protect your information as it is transmitted over the Internet.

Encryption	Whenever you access pages requesting or presenting sensitive financial or personal data, we will encrypt that data to prevent others from accessing it while in transit. We use Secure Socket Layer (SSL) encryption for this purpose. Most browsers display a padlock icon when SSL is being used on a secure page. We require the use of 128-bit SSL encryption in order to protect sensitive information.
Browser Requirements	Due to our security standard, you must use a browser that supports the use of 128-bit SSL encryption to access secure information over the Internet, Microsoft Internet Explorer 5.0 or above, and Netscape Navigator 4.0 or above all can support this level of encryption.
Restricted access to your information	Our employees have limited access to customer information based on their job function. This enables them to assist you in completing transactions and resolving any problems that might arise. All employees are instructed to use the strict standards of care. Employees who do not conform to these confidentiality rules are subject to disciplinary actions up to and including termination of employment.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name address phone number email address credit/debit card details
We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.

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